Wise words from Tom Hulme and Fred Wilson, highly experienced US VCs, that really struck a chord with me. In stressful board situations it is easy to react and actually makes things worse, but our role as non-executive directors is to be helpful, use our experience and bring an independent perspective. We always try our best to remember that. Early two-way communication also helps remove the "shock" from the "stress".
Companies go through lots of “shocks” over the years. I have seen Boards react in different ways. Sometimes they freak out and make things worse. Other times they are the calming force and voice of reason.